SHIPPING POLICY
SHIPPING CHARGES ?
The statement you’ve provided outlines the shipping policy for orders made through the platform. It specifies that orders meeting or exceeding Rs.1499 qualify for free shipping, while a flat shipping charge of Rs.75 is applied to orders below that amount.
ORDER DELIVERY TIME ?
The statement provided indicates the estimated delivery time for orders placed on the platform, generally ranging from 3 to 5 days for most major pin codes. It acknowledges that certain unforeseen circumstances such as bad weather, flight delays, political disruptions, or other issues beyond control may lead to delays in order deliveries. Additionally, it mentions the possibility of multiple shipments for orders with multiple items. The platform pledges to keep customers informed in case of any delays that might occur during the delivery process. amount.
DELAYED DISPATCH OF ORDER ?
The provided statement assures customers that the company endeavors to deliver products within the estimated delivery times. In case the package hasn’t reached the customer by the expected delivery date, customers are encouraged to contact the company via email at kayraenterprise7233@gmail.com. The company pledges to make efforts to address and resolve any issues that customers might encounter regarding delayed deliveries.
MY ORDER HAS BEEN SHIPPED. CAN I TRACK IT ?
The provided information indicates that customers can track their orders using the “Sofisty Order Tracking” link once the order has been dispatched. However, the tracking status might be available 24 hours after the order is dispatched from the warehouse.
Additionally, the statement mentions a section on “Returns, Refunds, Cancellations,” which likely provides details and guidelines regarding the process of returning items, seeking refunds, and canceling orders on the Sofisty website or platform.